Dedicated Buyer Support
We act as your extended sourcing office on the ground – offering dedicated, end-to-end support throughout your sourcing journey. From product development to final shipment, we serve as your single point of contact to coordinate with factories, resolve issues, share updates, and ensure total transparency.
Our goal is to make sourcing from India feel as seamless and reliable as working with a local partner — no matter where you’re based.
Key Features of Our Buyer Support Model
- Single Point of Communication
- Time-Zone Friendly Coordination
- Photo & Video Reporting
- Issue Resolution & Escalation
- Documentation & Archive Support
Our support system ensures that your production stays on track – with accountability, real-time visibility, and problem-solving built in.
Our Excellence in Buyer Support
More than a sourcing service, we act as a reliable partner invested in your brand’s growth. Our buyer-first approach gives you peace of mind while we manage the ground realities.
- Daily/weekly update cycles with action items
- Dedicated WhatsApp & email communication line
- Visual reporting to reduce dependency on physical visits
- Ideal for international buyers working remotely
- Trusted by brands in the USA, UK, Europe, and Australia
